Terms and Conditions
Last Updated: April 22, 2024
Introduction
These Terms and Conditions ("Terms") govern your use of the Teal Parrot website and services (collectively, the "Services") operated by Teal Parrot ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.
These Terms include our Privacy Policy, which is incorporated by reference, and together they constitute the entire agreement between you and Teal Parrot regarding your use of our Services.
1. Acceptance of Terms
By creating an account, making a purchase, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
We reserve the right to change or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services following the posting of any changes constitutes acceptance of those changes.
2. User Accounts
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve the right to disable any user account at any time in our sole discretion, including if we believe that you have violated any provision of these Terms.
3. Products and Purchases
3.1 Product Information
We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. Colors of products may vary depending on display settings.
3.2 Pricing and Payment
All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors, even if we have already accepted your order and/or charged your credit card.
Payment must be received prior to shipment of any products. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including taxes and shipping charges).
3.3 Order Acceptance
Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason up until the time of shipment, including but not limited to product availability, errors in pricing or product information, or problems identified by our credit and fraud avoidance department.
3.4 Shipping and Delivery
Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
4. Returns and Refunds
Our return and refund policy is as follows:
- Returns must be initiated within 30 days of receiving your order
- Products must be in their original condition, unworn, and with all tags attached
- Custom or personalized items are not eligible for return unless defective
- Shipping costs for returns are the responsibility of the customer unless the return is due to our error
- Refunds will be issued to the original payment method within 10 business days of receiving the returned items
We reserve the right to reject returns that do not comply with these requirements.
5. Intellectual Property Rights
All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Teal Parrot or its content suppliers and is protected by international copyright laws.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. All other trademarks not owned by us that appear on our website are the property of their respective owners.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes.
6. User Content
By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that:
- You own or control all rights to the content you post
- The content is accurate and not misleading
- The content does not violate these Terms and will not cause injury to any person or entity
- The content does not contain any defamatory, offensive, or illegal material
We have the right to remove any content that, in our judgment, violates these Terms or is otherwise objectionable.
7. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy details how we collect, use, and disclose information about you when you use our Services.
By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TEAL PARROT, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
- ANY CONTENT OBTAINED FROM THE SERVICES
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
9. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TEAL PARROT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.
10. Indemnification
You agree to defend, indemnify, and hold harmless Teal Parrot and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your content caused damage to a third party.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or your use of our Services shall be resolved exclusively through final and binding arbitration in New Delhi, India, under the rules of the Indian Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a single arbitrator appointed by mutual agreement of the parties.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.
12. Termination
We may terminate or suspend your account and bar access to our Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms.
If you wish to terminate your account, you may simply discontinue using our Services or contact us to request account deletion. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Teal Parrot Customer Service
Email: legal@tealparrot.com
Phone: +91 99999 99999
Address: Acotoman India Pvt. Ltd.
Sasthamangalam, Thiruvananthapuram
Kerala, IND, 695010